Happy last Friday in April!
For today’s celebration, I am pleased to share a parent testimonial from our Andover NEBC school. To provide some background, here is a note from the school’s Executive Director, Heather Guay.
“I wanted to share an email with you from a family that started here with us about a month ago. Their daughter had a little bit of a rocky start entering the Early Education world. She originally enrolled somewhere other than a Little Sprouts. She was not happy with the care her daughter was receiving. When she came to tour here she was distraught and had just pulled her child from that location with no notice. After a tour with mom, a 2 hour visit with their children and a separate tour with dad, the family enrolled here with us. Iliana has gone out of her way to make this family feel safe and secure. As you know our school has just gone through a bit of an enrollment explosion. This is just one of the many ways that Team NEBC has risen to the challenge. This is just one example of the amazing things that are going on in our classrooms.”
And, now, without further ado, here is what Heather received from this parent:
“I just wanted to tell you how absolutely amazing Iliana is. She is so wonderful with my daughter and so wonderful to deal with when dropping off and picking up. She is so patient, kind and understanding. She goes the extra mile to make sure that my daughter gets what she needs and it shows. I just wanted to recognize her for being so wonderful and making it that much more comforting to leave my daughter knowing she is in such good care.”
This is definitely a great example of our Family First and Every Child Every Day values.
Thanks, Iliana and Team NEBC, for living our values!